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Mitel SX2000 System Admin One

Course Supplier: CNET Telephone Number: 0121 326 2219 Cost: £795

Description:
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This course is the ideal starting point for customers who are responsible for the day to day administration of their SX-2000 system. A very practical ‘hands-on’ course you will be programming the database to make routine moves, adds, and changes of extensions; backing up the changed database and performing basic fault finding on the system to cope with an alarm condition.

There is a test at the end of this course. Upon successfully completing the test you will be given a certificate. If you are already experienced on the SX-2000 system and wish to just take the test you may do so. Please contact Mitel Training directly.

Industry orientation

  • Hardware Overview
  • Understanding your System’s Configuration
  • Controlling Telephone Features
  • Managing the Telephone Directory
  • Creating Authorised Users
  • Rerouting Unanswered and Busy calls
  • Creating Hunt Groups and Pickup Groups
  • Moving, Adding, and Changing phone users
  • Introducing Single Line and Multiline Telephones
  • Making Database Backups
  • Reference materials

Entry Requirements:
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  • Experience of using a PC keyboard would be an advantage.

Assessment:
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Certificate in SX-2000 System Administration 1 System Administration

Progression:

­Consult our MITEL Training Catalogue for Pre Course Learning courses that you might want to take before you attend this course.

Contact:
christinea@mayflex.com / 0121 326 2219

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